Mountain Warehouse

  • Logistics Manager – (New Zealand based)

    Job Locations NZ-Christchurch
    Supply Chain
    Position Type
    Permanent Full-Time
  • Overview

    Mountain Warehouse are growing fast both in the UK and Internationally. New Zealand is our key growth market for 2019 and we are establishing our own supply chain infrastructure to support this growth, with a DC operation planned to open in March 2019. To manage this, an opportunity has arisen to join us as a Logistics Manager managing the end to end supply chain in New Zealand for both online customers and stores, and also web fulfilment to Australia.


    This is a challenging role for a logistics professional to take full cost and service accountability for a regional supply chain. The role reports in to the head of Supply Chain based in the UK, so there is significant autonomy and scope to really own and run the operation. With experience of managing third party logistics providers, delivering excellent service at low cost and delivering continuous improvement, this is an exciting opportunity for someone to join the Mountain Warehouse success story.

    What you'll be doing

    • Management of the entire New Zealand supply chain
      • Inbound customs clearance and delivery to DC
      • DC operations from intake to despatch
      • Domestic and international carriers delivering to stores in NZ and web customers in NZ and Australia
    • Performance/service management of service providers
      • Weekly and monthly service reviews
      • Measure performance against contractual and operational KPI
      • Ensure that operations are managed in line with MW standards
      • Work with Head of Supply Chain to ensure contract performance of all 3PLs
    • Ensure all processes are documented, change management controls in place
    • Oversee day to day supply chain operations
      • Manage issues identified in the supply chain and stores
      • Ensure resolution to issues is achieved
    • Full cost accountability for all NZ supply chain operations
      • Keep operations to budget
      • Highlighting risk areas and opportunities
      • In conjunction with continuous improvement plan, identify ongoing cost savings
    • Plan and update store delivery schedules including peak trading periods and public holidays
    • Plan the inbound flow of stock into the DC network liaising with freight operators
    • Plan the delivery of stock and fixtures for new store openings in conjunction with retail operations
    • Continuous improvement plan for logistics operations to deliver cost and service benefits
      • Build plan
      • Track implementation
      • Ensure benefits are delivers
      • Bring best practice from MW UK and Europe supply chain
    • Liaison with International Retail teams in NZ, and the UK Head office

    We would love to meet someone with

    • Experience of managing third party operated warehousing
    • Experience of New Zealand import and export requirements
    • Experience of business to consumer/web fulfilled supply chains
    • Commercial mind set, support driving sales while mindful of cost impact and overall profitability
    • Persuasive and determined approach to problem solving
    • Strong communicator at all levels
    • Able to work autonomously without support from the UK office due to the time difference
    • Positive, ‘Can do’ attitude at all times, prepared to roll their sleeves up and get stuck in when needed
    • Flexible approach to work and workload
    • Able to travel to the UK or North American 1-2 times per year
    • Strong Excel skills

    What's in it for you?

    • Competitive salary and benefits package
    • Holiday allowance
    • 50% staff discount & 25% for family and friends
    • Pension scheme


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