Reporting into the Head of our Shared Service Centre we are looking for Customer Service Team Leader to join our team
The position is full time permanent.
Our customer service working hours are:
Day Shift Operating Hours: 6.30am – 10pm Monday – Friday, Saturday and Sunday 9am – 5.30pm on a shift rota
Night Shift Operating Hours: 10.00pm – 6.30am Sunday – Thursday
As a first line manager you are responsible for leading and managing a team of customer service advisors in line with our business and centre values. The advisors will need to
Additionally, you will be responsible for